COVER STORY
After attaining her undergraduate degree in economics and master’s degree in industrial relations (now called human resources management), Hilary decided to continue her education journey by earning her law degree from the William Mitchell College of Law (now Mitchell Hamline). “I’m very glad I got my law degree. I met many people and learned a lot about the law, of course, but also analytical reasoning and writing skills. It opened a lot of doors for me in my career,” indicates Marden-Resnik. Hilary started her career as a human resources professional for Golden Valley Health Center and Fairview Health Services. From there, she worked in employment and health law for the Gray Plant Mooty law firm and moved on to leadership positions for HealthEast and Hennepin Healthcare (formerly Hennepin County Medical Center). “As a VP of Human Resources, I had the opportunity to lead several process improvement efforts and other initiatives that gave me visibility into work outside of human resources. It sparked my interest in contributing to an organization more broadly,” shares Marden-Resnik.
Such an opportunity presented itself at UCare a few years later in 2010. The organization was smaller at the time – 440 employees – while it’s now grown to 1,300 and counting. “UCare had a pretty small HR department at the time, but I saw a lot of potential for the role to evolve. More importantly, I recognized that UCare’s mission and values were aligned with my personal values, and I welcomed the opportunity to be part of a growing company. And it was a chance to learn another aspect of the healthcare ecosystem,” acknowledges Marden-Resnik. Hilary’s responsibilities at UCare started primarily in the HR function. Over time, they shifted to include strategic oversight and executive leadership for claims and configuration, customer service, information technology, and project management. In addition, she co-led the strategic planning, member experience, business development, and equity and inclusion functions. After her promotion to SVP & Chief Administrative Officer in 2013, Hilary would serve as the Interim President and Chief Executive Officer for UCare in 2021. As of March 2022, Hilary is officially UCare’s President and CEO, leading the organization to the next level of growth.
Darin McDonald, Chief Information Officer, and Hilary Marden-Resnik catch up at the office.
12 | People-Powered Workforce
Powered by FlippingBook